New Features of Whatsapp Business Account: Whatsapp Business is a messaging application that allows small and medium-sized businesses to communicate with their clients. The app will introduce several new features in January 2021 to help businesses improve their communications and streamline their operations. These new features have increased the appeal of Whatsapp business for businesses looking for an affordable and effective way to engage their customers.
The ability to build a catalog of products and services is one of the new features of the Whatsapp Business. This feature enables businesses to highlight their offers and provide customers with all the information they need to make a purchase. Businesses can track inventory and manage orders directly from the app thanks to the catalog feature. Another new feature is the ability to save and reuse commonly used messages for businesses through the Quick Reply feature. This feature saves time while ensuring that customers get prompt and accurate answers to their queries.
Whatsapp Business’ new features make it a great tool for small and medium-sized companies looking to improve customer engagement and sales. The catalog feature enables businesses to present their offerings professionally, while the quick reply feature ensures that customers receive timely and accurate responses to their queries. Furthermore, the app is simple to use, inexpensive, and provides end-to-end encryption ensuring customer data is secure. Overall, Whatsapp Business is an essential tool for any company looking to improve client communication and increase sales.
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